Posted 2 years ago

As a server, provides superb professionalism to utilize unforgettable memories, and genuine care to clients’ with company value to understand lucrative levels of dining experience. Ability to enlighten our clients’ and in touch with remarkable care to create lasting memories. The Server will provide attentive service to all global patrons while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue/company while providing exceptional customer care/services.

Job Description

  • Portrays a positive and lucrative workplace professionalism.
  • Work as a team, assisting all fellow colleagues’ and patrons’ needs and inquiries.
  • Provides prompt, maintain a level of company professionalism that will make clients return.
  • Efficiently communicates to Management leaders, and FOH team to address any needs and issues from clients.
  • Possesses in-depth full menu knowledge, food items, beverages, wines and general information of restaurant and company.
  • Maintain and follow Health and Safety Regulations provided by the Management team.
  • Master and executes a complete knowledge of company background, menu, and the company’s sequence of services and up-selling techniques.
  • Accurately, provides each clients’ with promptly itemized bills and secure payments according to Management procedures.
  • Performs with a sense of urgency to foresee clients needs and support FOH team members all times.
  • Effectively, communicates with Management and FOH team members to rectify any and all requests, comments, or incidents occurring between client’s and FOH Team as a whole.
  • Ensures that assigned sections/stations, side station, tables, and POS stations are well cleaned as company essentials and well stocked all necessities at all times for per shifts.
  • Consistently, work with the FOH team to ensure products and items are maintained at established par levels.
  • Adheres all company established guidelines, procedures, policies, rules, and safety regulations.
  • Maintain or must be able to provide an energetic, upbeat, and upscale atmosphere at all times give welcoming and warm feelings to clients and all FOH and BOH team,
  • Ideally, servers will be required to engage and interact with Clients’ in tactful, knowledgeable, and professional manner.
  • Continually check stations before and after shift for proper set-up and cleanness of all items.
  • Greet the Clients’ in a genuine and courteous manner and explain any specials and/or company events and promotions for Clients’ awareness.
  • Appropriately record the details of the orders/requests from the clients’, up-selling, repeating the orders to the clients’ to check for exactitude.
  • Accurately input the orders in the POS in impeccable compliance with Management protocol in order to inform the BOH/Kitchen of the relevant details in the order being placed/situated.
  • When the order is completed, receive the order from BOH/Kitchen, confirm its exact destination, deliver it to Clients’ along with proper tools and appropriate side items.
  • Accordance from all States liquor regulations.
  • Constantly, replenish beverages as necessary and check with all client’s for overall satisfaction of dining experiences.
  • Ensure to market and serve upon clients’ request of any dessert items or specialty beverages for future references.
  • Continually monitor clients’ satisfaction and present checks in an appropriate manner, price check per company procedures.
  • Perform other related duties as assigned.

Job Requirements:

  • High school diploma or Equivalent.
  • Must have a minimum 2 years experience working in a high volume and upscale restaurant
  • Knowledge of Asian cuisine or a Barbecue style menu is preferred.
  • Friendly, professional attitude and demonstrates excellent communication skills.

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